As we adapt to a new reality, one thing is becoming clear. The economic impact of coronavirus lockdowns is far-reaching and lasting. But since the spread of COVID-19, eCommerce has been faced with fresh challenges. And they have less to do with lockdowns and more to do with global...

What to Do when Buyers Expect Too Much What do you do when customers demand a refund, but refuse to return an item? Do you quote the return policy? Or do you risk letting Amazon refund without return? With the latest Amazon policy update, there’s really only one way...

Editor's note: This is a guest post by Jenny Ayres, Corporate Marketing Director @TaxJar. Every year various states offer sales tax holidays and/or tax-free weekends, which delight shoppers and store owners, but can pose a challenge when it comes to tax collection. Below TaxJar has outlined the 2020 sales tax...

They say it’s never too late to learn. Well, if your account is suspended for Intellectual Property infringement (IP infringement), you probably disagree. We’re here to show you there’s still hope. Here’s how to handle a complaint on Amazon about IP infringement. A couple of years back, the harsh...

BFCM 2019 may be behind us, but the hype is still going strong. Find out what happened in the lead up to Cyber Monday, including everything we know about Amazon BFCM sales. Read on to see how the Black Friday bonanza will affect your business this holiday season. Every...

With 2020 only weeks away, now’s the time for third party sellers to start working on their return strategy. But how can merchants make Amazon return policy work for them? We bring you 10 holiday returns best practices to help inform your decision-making. Third-party sellers have their own ways...

Black Friday may have been upstaged by Cyber Monday last year. But this Nov. 29 still has plenty of potential. Let’s take a deeper look at the history of BFCM sales and how technology has shaped this global sales event. What is Black Friday? In the USA, the Friday...

  Also called an Amazon European Marketplace account, a unified account gives sellers access to all Amazon EU venues from a single account and ensures that all orders are fulfilled across borders from a single inventory pool. Sellers with a unified account who opt for FBA fulfillment can have...

  Tool available in the Campaign Manager interface in Seller Central. It’s designed to target specific Amazon customers’ search keywords, based on how well they match the product information the sellers provide in their Sponsored Products campaigns. Sellers use this tool to allow Amazon to target keywords, rather than...

  Security feature which involves signing into your Amazon account the conventional way - using a password -, and then using a unique security code on top of that. The security code can be sent to a mobile device, via text message or voice call. Users can also opt...