Account Rescue

Amazon suspended my account. What do I do?

In many cases of account suspension, sellers have a hard time understanding the reason for the decision and why their selling rights are being taken away. These reasons are not always easy to identify and Amazon’s requirements for a plan of action to get reinstated are specific and difficult to put together. This is where we come in.

Your account rescue assessment is FREE, with no obligation. If we can’t help you, we won’t charge you.

Let’s get you reinstated and back to selling

After we understand the root causes for the suspension, we create a plan of action to get you reinstated. More often than not, accounts will need to be in the best standing possible before trying to persuade Amazon to reverse their suspension decision. This means resolving previous issues and notifications before you send an appeal.

Here’s how we help

If your suspension is performance related, we work to correct bad and neutral feedbacks to get your account metrics within Amazon’s targets before appealing
We discuss all relevant information about your business practices, from ordering and sourcing, to inventory and fulfillment, and suggest what actions to take, inventory or business-wise, before the appeal is sent.

We identify problem areas and explain the changes you need to make in the way you manage your Amazon account moving forward
We write the appeal letter with the right structure; focusing on identifying the problems, while building the solid arguments Amazon requires

We craft each appeal and plan of action to fit each unique business we work with and we never use templates.

Unlike some companies, who plug your data into a templated appeal, we carefully handcraft each appeal based on the issue at hand. You’ll be working with professionals, who will get to know your business in order to provide you with the highest level of personalized service.

We charge nothing to review your activity, no matter how vast your selling history.

When you’re in the difficult position of having your account suspended, the last thing you want to worry about is figuring out how to “speak Amazon’s language”. Our representatives can take over the process of identifying the issues, structuring a Plan of Action, and building the appeal. Leave the hard work to us.

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