When you send an email to a company for support, don’t you hate getting back a standard reply that might not even address the issue you wrote about? So do we, so we strive to inject a personal touch into support responses. But we also will listen if you’ve recently been sick and haven’t been able to use your account for the last month.
We’re human and realize you are too, and might not have thought about canceling your account when something big came up.
We take our community member relationships very seriously here at SellerEngine. So, We’ve recently pledged our support to you by signing the Company Customer Pact.
To help us help you, we’d love it if you took a minute to read it. If there are things we could be doing better, please let us know about them!