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Amazon introduces cross border FBA returns in Europe

  • March 16, 2015
Reading time: 2 minutes
Amazon cross border FBS returns

Recently, Amazon introduced Cross Border FBA Returns for sellers located in Europe. This means that Amazon sellers who have items located in an Amazon EU Fulfillment Centre can have their items shipped back to European addresses outside of their items’ locations.

Keep reading to find out more of the details and costs associated with a cross border return.

The Biggest Drawback

Unfortunately, US sellers who sell in Europe are still left out in the cold. Items can only be returned to addresses in Europe, not addresses in the US or anywhere else. This is a bit of a letdown because handling FBA returns are one of the biggest hurdles that US sellers must overcome when selling in Europe. Hopefully, this cross border return service will pave the way for a similar service for US-based sellers.

Return Destinations

Before we get into the nitty-gritty of the fees, the first thing you need to know is that Amazon is charging different rates based on where the returned merchandise is headed: Western or Central Europe. Here’s how Amazon defines each region.

Western Europe:

  • Austria
  • Belgium
  • Germany
  • Denmark
  • Spain
  • Finland
  • France
  • UK
  • Greece
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Portugal
  • Sweden

Central Europe:

  • Bulgraia
  • Cyprus
  • Czech Republic
  • Estonia
  • Hungary
  • Latvia
  • Lithuania
  • Malta
  • Poland
  • Romania
  • Slovakia
  • Slovenia

Costs & Fees

There are different fee schedules for each country where Amazon has an FBA Fulfillment Centre located: the UK, Germany, France, Italy and Spain.

The cost of the return is based on the item’s weight, with an additional per-unit flat handling fee.

Inventory stored in the UK
Destination
Western Europe
Central Europe
Price Per Unit
£3.20
£4.20
Weight Handling
Per 100g
0 to 100g
£0.00
£0.00
100g to 2kg
£0.30
£0.75
Above 2kg
£0.10
£0.10
Inventory stored in Germany
Destination
Western Europe
Central Europe
Price Per Unit
€4.25
€7.25
Weight Handling
Per 100g
0 to 100g
€0.00
€0.00
100g to 2kg
€0.20
€0.80
Above 2kg
€0.05
€0.05
Inventory stored in France
Destination
Western Europe
Central Europe
Price Per Unit
€3.40
€4.40
Weight Handling
Per 100g
0 to 100g
€0.00
€0.00
100g to 2kg
€0.20
€0.80
Above 2kg
€0.05
€0.05
Inventory stored in Italy
Destination
Western Europe
Central Europe
Price Per Unit
€4.25
€7.25
Weight Handling
Per 100g
0 to 100g
€0.00
€0.00
100g to 2kg
€0.20
€0.80
Above 2kg
€0.05
€0.05
Inventory stored in Spain
Destination
Western Europe
Central Europe
Price Per Unit
€4.25
€7.25
Weight Handling
Per 100g
0 to 100g
€0.00
€0.00
100g to 2kg
€0.20
€0.80
Above 2kg
€0.05
€0.05

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  • Posted in: News and Updates, Services

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One Response

  1. Fred says:
    June 21, 2015 at 8:35 am

    Total ripoff. Want to charge me 93 euros to return goods that cost me less than 15 euros to send. With their buying power shipping cost more likely to be 10 euros.

    Reply

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