Amazon Counterfeit Item Warnings

counterfeitHave you ever received a warning from Amazon about counterfeit items? It’s one of the most common reasons that Amazon gives for suspending sellers, so it’s very important to take these warnings seriously.

Today Carmen, from the SellerEngine Services team, shares her knowledge about where these notices come from and what Sellers need to do when they receive them.

Keep reading to learn more.

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SellerEngine Mailbag – International Selling & Forward Contracts

SellerEngine Mailbag

This is the next post in our series, The SellerEngine Mailbag.

Every week, we answer your questions about Sellery, SellerEngine Plus, and Profit Bandit, as well as your general questions about selling on Amazon. Today our friends at World First.

“I’ve been hearing a lot about international sellers utilizing forward contracts. Is this a good option for me, too?” –Jim

Keep reading to find out the answer!

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Prioritizing Amazon Customer Service

toDoListODR, customer complaints, A-to-z claims? What’s the most important and what should you spend your time reviewing?

 

Keep reading to find out our recommendation for prioritizing your work as an Amazon seller.

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Where Aren’t You Competitive?

Do you ever wonder why some items aren’t selling the way you want? Wonder why you never seem to win the Buy Box for some items?

Keep reading to find out how Sellery can show you the items where you’re not competitive with the Buy Box.

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Why is Amazon cracking down on Everything Else?

We’ve been hearing from several sellers this morning who’ve received emails from Amazon that say,

“[We’ve identified] items in your inventory that were incorrectly listed in the “Everything Else” category.”

What does this mean and what do you need to do?

Keep reading to find out.

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Prevent Amazon from Delisting Your Items

Beginning on January 14th, 2015, Amazon will remove these options from Seller Central:

Deactivate Pricing Alerts

What does this mean for you?

Basically in the past, you had the option of delisting items when a pricing error is detected by Amazon.

Now, Amazon will take that option away and you’ll need to set Minimum and Maximum prices for each product to prevent Amazon from using its own rules for determining pricing errors and delisting items.

Keep reading to learn more about how to identify which of your products may be affected and how you can set Maximum and Minimum prices for items in your inventory.

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SellerEngine Mailbag: I Need Help with Profit Bandit

SellerEngine Mailbag

“I need help with Profit Bandit! I’ve been using it for years and all of a sudden, I’m getting an MWS error! What’s going on?”

-Leroy, Amazon.com Seller

If you’ve been a longtime-user of Profit Bandit and suddenly you’re being asked to authorize MWS, the first thing you should do is double-check your Amazon Location, in Profit Bandit’s Settings.

Keep reading to learn more about what you can do to solve this and other common Profit Bandit issues.

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What Amazon Customers Want

Have you thought about your customers lately?

If not, you might be making a big mistake. The fate of your Amazon business is in your customers’ hands. Too many negative feedbacks or A-to-z claims and your account could be suspended or even closed permanently.

Keep reading to learn more about what your Amazon customers really want.

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Speaking the Language of International Payments

Note: This is a guest post from World First, SellerEngine’s partners in international payments.

When you’re new to the world of global selling and international payments, sometimes the jargon and lingo used can sound like a foreign language.

While it’s never good to go overboard on the technical terminology – and we try to keep things simple when we talk to you – it’s also a good idea to be familiar with some of the phrases that sometimes pop up when you’re exchanging currencies.

Keep reading to learn the most commonly used terms, and their definitions, to help get you up to speed.

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