What do you do when Amazon sends you a ‘Used Sold as New’ notification? You take it seriously. But what if you sold it as ‘Used’? Again, you take it seriously. Here’s why.
We’re back from our third year exhibiting at IRCE in Chicago. And what an experience it was. We spoke with lots of Amazon sellers to get a beat on current industry demands and hot topics. We came away with some valuable takeaways that we’d love to share. Take a look at the highlights!
We’re entering the home stretch of the Christmas sales season and, unless you specialize in surf supplies or Halloween decorations, you’re probably doing the best business you’ve done all year. Keeping that momentum is imperative and, while that should be easy to achieve, it makes it less of a sure thing with the unpredictability of customer complaints.
Was your account shut down because of an Amazon inauthentic complaint or intellectual property right infringements? Don’t take it personally. This suspension doesn’t target your business, in particular. It’s just one in a long line of measures Amazon started to implement some months ago to rid the market of counterfeits.
Read on to find out how it all comes together.
It’s been a while since the Seller Dashboard started displaying this status alert: ‘Your account is at risk of being suspended’. This feature has become such a hot topic that saving an Amazon account at risk of being suspended is almost as important to sellers now as ungating brands is. So we’d like to show you how we deal with these alerts and how Amazon responds to appeals, but also to recap some of our tips on tackling gated brands.
What do you do when Amazon suspends your listings? Get them back up. But how? The answer lies in a letter of appeal. A good one. Here’s how to reinstate Amazon listings.
Suspended listings on Amazon can have a significant impact on your sales volume, especially if you only list a handful of pricey products. We’ve covered the topics of account suspension, writing a letter of appeal, and some of the most common mistakes found in appeals.