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Resolving negative feedback

Reading time: 2 minutes
April 11, 2012
As an Amazon seller, it can be hard to not take negative feedback personally. It’s easy to feel disappointed that you’ve let a customer down. But beyond customer satisfaction, why is negative feedback important and how should you resolve it? Negative feedback is part of the Order Defect Rate...
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Should you pay Amazon to label your fba items?

Reading time: 2 minutes
April 9, 2012
Do you use FBA to sell any products that don’t qualify for stickerless inventory? If so, then you’ve probably gotten used to applying stickers to your products before shipping them to Amazon. Recently though, you might’ve seen this screen: This gives you the option to pay Amazon to apply...
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Weekly news round-up april 6 2012

Reading time: < 1 minutes
April 6, 2012
It’s time for another weekly Amazon news round-up. Amazon Tops List of Retail Genius - Amazon came out #1 in a ranking of 21 retailers, including Apple, Target and Walmart. The rankings were based on practicality, values, sensory appeal and social appeal. Isn’t it impressive that consumers ranked Amazon...
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Should you use Amazon discounted ups shipping?

Reading time: 2 minutes
April 4, 2012
If you’re one of the many sellers who sell through FBA, then you know that you’ve got lots of options when it comes to getting your products to the fulfillment facility. Probably the most common choice is to use Amazon’s discounted rate with UPS. For many sellers, this is...
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Removing unfair feedback

Reading time: 2 minutes
April 2, 2012
 We’ve all been there. You’ve sold an item, shipped it quickly and confirmed that the customer received it. A dream transaction, right? Wrong. A few days go by and instead of receiving positive feedback that mentions how quickly the product arrived or the security of your packing and shipping...
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Weekly news round-up march 30 212

Reading time: < 1 minutes
March 30, 2012
What’s been going on this week in the world of Amazon? Taxes are the Real Hunger Games - Are you concerned about how collecting sales tax may affect your business? I don’t think this is an issue that’s just going to go away. Contact your elected officials and make your...
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Automation doesn’t fix everything

Reading time: 2 minutes
March 14, 2012
Owning or working for a small business owner is the most exhilarating and creative way to spend your life. Entrepreneurs are passionate about their businesses and have inspiring (and often hilarious) stories about the path that led them to their curren...
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What part of running your business do you like most?

Reading time: 2 minutes
February 1, 2012
My favorite two questions to a Seller are “What part of running your business do you like most?” and “What part of running your business is most painful for you?” read more
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Win the price war

Reading time: < 1 minutes
January 31, 2012
“Price+Shipping” is one of the most talked about features among our customers. This capability is quite challenging to implement in a smooth and reliable way but that isn’t the end. Set up a winning pricing strategy today, we can sho...
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Amazon kindle fire roundup

Reading time: < 1 minutes
September 30, 2011
Hello SellerEngine Community, Unless you've been under a rock this week, you probably already know that Amazon released a new Kindle- the Fire, along with revamped versions of the Kindle. We thought we'd provide a round up of some of the videos and art...
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