Today we’re going to meet Chip and Anthony from Tunes Online. They’ve been successfully selling online and offline for over 10 years. They use Sellery and want to tell you how Sellery and SellerEngine have helped their business. Let’s hear about their Amazon success story and how SellerEngine played a part in it.
Q: When/Why did you start selling on Amazon and what types of products did you sell?
A: We started selling on Amazon in 2002. We mainly sell media. CDs, DVDs & Videogames. We started selling on half.com in the 90’s but realized we were missing the boat. Amazon is a much larger marketplace than any of their competitors.
Q: How has your business evolved since you started selling on Amazon?
A: We developed our own point of sale software that manages all the inventory in our stores and the different marketplaces we sell on as well. This has enabled us to partner with SellerEngine. Sellery handles all of our repricing on all the Amazon Marketplaces, US, UK, Germany, Japan, France, Spain and Italy. We handle order retrieval, confirmation and cancellations. This is all automated through our software. SellerEngine gets the pricing right. This is key to our online sales.
Q: What’s the hardest part about selling on Amazon?
A: Sourcing. We can sell an infinite amount of product but it has to be the right stuff. I need to be more open minded about selling other products besides media.
Working with SellerEngine
Q: How did you first find out about us?
A: It was my New Years Resolution to find a new repricer. I did a Google Search. Emailed SellerEngine. Ioan took the time to call me and discuss our needs. He also delivered what he promised. I respect that.
Q: Why did you choose to work with us?
A: I felt confident after many conversations that Ioan would come through for us. The team at Seller Engine delivers what they promise.
Q: What features and benefits of Sellery have given you the most value?
A: Sellery is set it and forget it. Once they know what your goals are they will do everything in their power to help you achieve them. I really appreciate the customer service. Also, the pricing is spot on. That is the most important thing for us.
Q: How has Sellery and SellerEngine improved your business?
A: Sellery gives us better pricing than our former repricer and SellerEngine Services has helped us open up on markets that were not accessible to us previously, especially Amazon Japan.
Q: What would you tell other sellers about SellerEngine?
A: Talk to them. Have a defined set of goals. And see if they can help you achieve them.
What’s in Your Future?
Q: Where do you see your Amazon business in 5 years?
A: I hope to be selling many different types of products. Not just media. I hope to marry FBA more to my business model. I also hope to be helping other sellers & stores get all their items online. With our software and seller engine there is no reason why sellers shouldn’t have ALL their inventory online. It is the perfect match.
Q: How do you see your relationship with SellerEngine evolving?
A: I see us bringing SellerEngine leads for future clients and SellerEngine doing the same thing for us. We don’t handle repricing but have a system that can handle almost everything else. This could be a perfect marriage.